BlueNote Management Consulting

Providing substantial and sustainable advice to the financial sector is a source of ongoing challenges for the BlueNote team because the sector ecosystem undergoes continuous changeand in the process throws up new, high-impact opportunities.

Our services and completed projects include:

Strategy

Retail and product development strategy

Operations and staff

	Prospecting and targeting acquisition opportunities.
	Bank and portfolio valuation.
	Due diligence coordination, and support in take-over negotiations.
	Definition of consumer-finance-sector strategy.
	Development of innovative products for the corporate sector.
	Negotiation with, and support for, credit-card brands.
	Loyalty programs developments.
	Development of partnerships with retailers.

Pricing and consumer-profitability analysis.

Sales-channels-strategy development.

Branch-network profitability analysis and structure optimization.

Customer-base segmentation and service model.

Credit and debit cards business strategies:

- Launching campaigns
- Activation tactics
- Boosting consumption
- Finance motivation
- Churn prevention

Mobile phone financial services initiatives.

	Design of incentives plans for sales executives.
	Processing outsourcing assessment and negotiation support.
	Internal SLAs development.
	Sourcing processes redesign.
	Credit card processes redesign.